Our Customer Reviews
Below are genuine reviews left by customers whose Saniflo’s have been repaired by us in the past
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Saniflo Engineers London.
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It was a very challenging job repairing a Saniflo in the guest bathroom with very limited access, requiring to deconstruct / reconstruct part of the bathroom furniture to access and rapair a badly damaged macerator. Steve came completely prepared with all the tools required, and got the job done in 3 hours. He was extremely knowledgeable and creative in figuring out the solution, but above all, he was very polite and gave the highest priority to the hygiene when working in our flat. Both my wife and I are a bit of a germophobe, but we were extremely satisfied with the end result as well as the whole experience. And he was very fair on the billing. Overall 100/100 rating. Cannot recommend Steve more highly. Thank you Steve.
Thanks for your kind review, yes it was very challenging due to lack of an access panel, but i do like a challenge.
Very pleased with the work carried out today by Stephen from City Handyman Ltd. Very thorough, giving explanations of work as it was carried out. Left everything clean and tidy.
Thanks for your kind review it was a pleasure working for you.
We have called on Steve a number of times over the years and highly recommend him. Steve has been able to see to any problems swiftly and efficiently, is incredibly knowledgeable and professional - and genuinely wants to help customers avoid costs. We completely trust him and he provides great advice, tips and links even! We wish it were possible to rate him more than 5 stars!
Thanks for your kind review, I told Claudine to switch the machine off for half hour as it was not pumping out properly, half hour later machine turned on and saniflo now working again, problem caused by soap suds probably from a high foam cleaning soap.
Steve was helpful, knowledgeable and professional. He sorted out my Saniflo problem for me and put in an isolator switch.. I will certainly be keeping his contact number for future occasions (should I need it).
Thanks for your kind review, Jackie is a new client, plumber told her that the rarely used from new Saniplus was unrepairable, fitted a new part and it now works again, it pays to use a specialist.
I have used Steve in the Romford area twice this year. He has provided an efficient and professional service, has kept me informed at all times with updates and photos and I would not hesitate to recommend or use Steve again.
Definitely 5 star!
Thanks for your king review, Lesley has a 15-20 year old Saniplus that got blocked by a tenant, blockage removed, Saniplus now working again.
Very quick reply to my enquiry, with offers of various dates. Good communication about dates and arrival time, and problem sorted within an hour with no fuss or mess. Thanks a lot, Steve!
Steve arrived after keeping me informed of his progress in traffic and although it was late in the day he worked with care and detail to try to fix the problem. A pleasant, friendly and expert person.
Thanks for your kind review glad to help out and fix your Saniflo.
Our Grundfos decided to stop working which led to a small flood. i contacted Steve and even though he was on holiday, Steve was helpful. on his first day back he came to our practice and fixed the issue. we are all impressed with how efficient and thorough Steve is. would highly recommend.
Even over the phone I felt reassured that Steve knew what he was talking about. Checked the Saniflo thoroughly even though it was a tight space and difficult to work on and gave good advice on how to maintain. I will definitely call him again should I have any problem in my tenanted flat.
We called Steve on the Thursday as we had a problem with our Saniflo. He came on the Friday and fixed the problem within half an hour. Very efficient service and great communication throughout. Highly recommended. Thank you Steve.
We rang Steve on the Thursday as we had a blockage in Saniflo unit. He came the next day and fixed the problem within half an hour. Excellent communication throughout and very quick and efficient. Highly recommended. Thank you Steve.
Steve was prompt and helped sort out the problem on his first visit. Highly recommended.
It was a pleasure working for you
Communicated, came and completed work
what more can one ask for?
It was a pleasure working for you thanks for your kind review
Steve dealt with our Saniflo problem efficiently and promptly. I felt assured by his competence & expertise & his punctuality was so welcome. Would be happy to recommend him to others
Thanks for your kind Review Sarah it was a pleasure working for you and fixing your hard to reach Saniplus.
Left a message outlining the problem with my Saniflo and Steve contacted me quickly. He arranged to visit the following afternoon as the problem wasn't urgent. He kept me informed as to the time of his visit and arrived promptly. He explained that the Saniflo needed cleaning and explained how I should do this in future to keep my elderly Saniflo in good condition. Would certainly use him again if necessary.
My father has used Steve for a number of years in his buy to let properties. Our Saniflo was not working, we made the mistake of not going to Steve first. A cowboy plumber did a 5 minute inspection and told us it would cost us £600 plus VAT to fix as the motor was 'burnt out'. I rang my father would scolded me for not having spoken to him first, and then gave me Steve's number. Steve was around within 3 hours as he had a job near by. He fixed the Saniflo within the hour and only charged £100 plus VAT! Legend
Kept me informed as to the time of arrival, approached the problem in a positive frame of mind and found a solution. Can't ask for more!
Thanks for your kind review, nice working for you Michael.
Really top-notch service. Steve responded to my message to let me know he would call as soon as he had finished his current job. Arrived the same morning and fixed my Saniflo. A really dedicated, meticulous chap who was very friendly and a pleasure to have around. After he left you couldn't tell he had been everything was so clean and tidy. Highly recommended. Will definitely use Steve again. Many thanks!
Thanks for your kind review Adrian, it was a pleasure working for you.
Came the next day, explained everything, sorted the problem out. Prices reasonable and offered useful advice.
No complaints and would certainly use again.
Thanks for your kind review Valerie.
Made an appointment with Steve who said he would text on the morning of the day in question.
He Texted to advise of an accurate arrival time as promised.
Arrived bang on time and sorted out the "Teenage Sock" which caused the blockage, quickly and efficiently. Many thanks.
Thanks for your kind review Nick, glad to help out.