Our Customer Reviews

Below are genuine reviews left by customers whose Saniflo’s have been repaired by us in the past

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Saniflo Engineers London.

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Saniflo Engineers London
Average rating:  
 139 reviews
 by Ingrid

Our Saniflo stopped working and Steve asked me to send photos. He came the same day and replaced it, made new pipework where needed.
Excellent service, lovely person, very neat work. We definitely recommend him to anyone.

Thanks for your kind review, it was a pleasure working for you again after such a long time.

 by Howard
Excellent service

Highly recommended-excellent service . Steve arrived promptly and sorted out our Saniflo problem for us.He explained the cause of the problem clearly to us and then resolved it. He was courteous,efficient and helpful.

Thanks for your kind review.

 by Christina Macadam

Can't recommend highly enough. Prompt, good communication, job well done.

Thanks for your kind review it was a pleasure working for you!

 by Jane
Great Service

A++ service from Steve yesterday. Kept me informed of when he'd arrive, explained what was wrong, left everything clean and tidy before leaving, in spite of not feeling well. Very fair price too. I would happily recommend

Thanks for your kind review glad to help out

 by Jonathan

First rate service - thanks, Steve!

Thanks for your kind review, glad to help out fixing your toilet before Christmas holidays.

 by Geoff Elliott

Very impressed. Reliable, cheerful and tidy

Thanks for your kind review, it was a pleasure installing a new saniflo for you!

 by Ben
Great Service

I would not hesitate to contact Steve for any issues. He is quick to respond to enquiries and his work is to the highest standard.

Thanks for your kind review it was a pleasure working for you.

 by E J Lee
Came promptly and did the job

Steve was easy to deal with from the first, even though I'm completely new to WhatsApp. He came within 4 days of contact. Our 30 year old saniflow was knackered, as we thought. He replaced it with a new one he brought with him, within an hour. It's working well - much quieter than the old one. We were quite worried because 11 people are coming for Christmas.

Thanks for your kind review, Mrs Lee had a new saniflo installed just in time before Christmas.

 by Jane Hagger
Thank you!

Highly recommend this company. Steve & Laurie came at the time I'd been told and got my unit back to healthy working order. Very friendly and efficient. I will definitely call them again if I ever need his help in the future.

Thanks Jane for your kind review, Jane has a Turboflush which had become blocked and needed a new part, job was completed in an hour.

 by Roxana Wring

I highly recommend Steven for his excellent, competent and friendly service.

Thanks for your kind review, Roxana had a Sanishower pump which needed a new part to make it work again, repair rather than replace.

 by John Mason

Steve the engineer provided an excellent service to me in Acton, West London. He was able to come on my preferred day, kept me up to date with his progress and was on time. He fixed my macerator without trying to sell me a new one, which saved me hundreds of pounds. He also offered me advice on how to continue maintaining the unit. Problem solved quickly within the hour and he cleaned up after himself. Excellent service that I highly recommend.

Thanks for your kind review, we do always try to repair rather than replace.

 by bhavita
great service

Great service, arrived in a timely manner and gave us an eta. worked in a clean and tidy manner and dealt with our issue. excellent service and very polite. will use again and again!

Thanks for your kind review it was nice to work for you again

 by Donald Williams

Our second time of asking for Steve's help, this time with our non-working Sanivite. Steve's response was very prompt, he kept us informed as to exactly when he would arrive and dealt with the job . Very friendly, efficient and helpful. Definitely to be recommended.

Thanks for your kind review, Donald had two machines to repair, one was a Sanivite and the other a Sanipack, both were fixed without the need for replacement estimated age of machines 10 years old.

 by Kate Bodsworth
Great service

Steve was terrific. Came round on time and fully masked up for Covid, fixed the machine within an hour, cleared up, and was a pleasure to chat to. Thank you very much!

Thanks for your kind review, Kate is a new customer do you had a problem with her 10-year-old Sanivite Pump cleaned it out fitted a few parts all working like brand-new again

 by Patricia
Excellent Service

Steve was great from start to finish, speedy communication (in the evening too).
I asked him to come and replace the Saniflo (as advised by another company), not only was his quote £1000 less, he didn't change it in the end as he could fix it. You can't say that much nowadays. So would definitely recommend and use again.

Thanks Patricia for your kind review, we always try to repair rather than replace, macerator pumps in most cases if not too old or have not been misused are repairable.

 by David

Steve was brilliant - knowledgeable, quick to respond and had our toilet up and running very swiftly. Strongly recommend!

Thanks for your kind review, Davids Saniflo was repaired within an hour!

 by Donald Williams
To the Rescue

Although Steve wasn't able to deal with my problem immediately because of pressure of work, he dealt with my issue efficiently and conscientiously. He was a very tidy worker, no mess and clean, as well as being friendly and understanding. Nothing sweeter than hearing the normal working of the Saniflo when he had repaired it! Well recommended for anyone else with a similar problem.

Thanks for your kind review it was a pleasure working for you.

 by Ben Westhead
Great Job

Steve was great from the start, easy and quick to arrange an appointment. Was extremely knowledgable and was able to explain the system and what the minor issue was. I had been told by another engineer I would need a new system, Steve was able to pin point the issue and fix this, with a single new part. Great service from start to finish, I would highly recommend to anyone else.

Thanks for your kind review, it’s always worth getting a second opinion if the person you call out does not fill you with confidence. Most saniflo problems are easy to fix and yes they can repaired despite some companies say they cannot, always pays to get an expert to solve your saniflo problem first time.

 by Ann Newton

Steve was easy to communicate with - came quickly, was very efficient and left everything immaculate. Also very safe - with mask, gloves, sanitiser etc. Can highly recommend him.

Thanks Ann for your kind review, Ann had a 4-5 year old Saniflo, it was taken apart, cleaned it, checked the parts all good, no problems found an will last many more years to come.

 by Dinah
Thank you!

Steve came on the morning I phoned and repaired my Saniflo very efficiently. He had all the necessary spare parts with him and finished the job within an hour. Then he left everything clean and tidy. It was such a relief!

Thanks for your kind review glad to get you back up and running

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