Reviews

Our Customer Reviews

Below are genuine reviews left by customers whose Saniflo’s have been repaired by us in the past

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Regards

Saniflo Engineers London.

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Saniflo Engineers London
Average rating:  
 120 reviews
by Dinah on Saniflo Engineers London
Thank you!

Steve came on the morning I phoned and repaired my Saniflo very efficiently. He had all the necessary spare parts with him and finished the job within an hour. Then he left everything clean and tidy. It was such a relief!

Thanks for your kind review glad to get you back up and running

by Anne on Saniflo Engineers London

Efficient ,friendly and confident service.
My saniflo now sounds better than it ever has done.
Recommend Steve +++
Thank you

Thanks for your kind review Anne

by m.robinson on Saniflo Engineers London
work well done

I was very happy with work done, would recommend...Steve happily wore mask and gloves and sanitizer

Thanks for your kind review, Margarets saniflo was over 20 years old, just needed cleaning out and a couple of new parts and we made it work again.

by Joe on Saniflo Engineers London
Great Service

Steve came out the day after I called. They were very professional and efficient. The place is spotless and you wouldn’t know they’d been here, except the Saniflo is working again! Very reasonable too. Will definitely recommend and use again. Thanks!

Thanks for your kind review, glad to get your Saniflo working again.

by Ros on Saniflo Engineers London
Steve is great!

I called Steve and he was around the next day having kept me informed of his eta. He did a great, quick , thorough job and left everything tidy. He’s also a very friendly person. 100% recommended!

Thanks for your kind review, it was a pleasure working for you again.

by Mr.K Todd on Saniflo Engineers London
confident professional

Steve arrived pretty close to his estimated time and was cheerful and very competent did a great job and left working area nice and clean and I would recommend him to anybody.

by Jonathan on Saniflo Engineers London
Job well done

Steve repaired our ensuite saniflow this week and we were delighted with his work. he left our place clean & tidy afterwards and clearly explained what had happened to require the repair. His communication prior to the job was great and he arrived bang on time. we would highly recommend him to others.

Thanks for your kind review Jonathan it was a pleasure working for you

by Tosh on Saniflo Engineers London
Great job again Steve & Son

2nd job which I asked Steve to do. After the successful job, he was very fair in his pricing and also tidied up everything to exactly how the bathroom was before, even disinfecting everything with the spray and wiping all the surfaces with dettol wipe. Great job, Steve!

Thanks for your kind review, it was a pleasure working for your family again.

by Ian Woolgar on Saniflo Engineers London
Steve is Alpha Plus

I’ve used Steve several times both at my house and at my son’s flat. Quite simply he’s the best. Prior to finding him I’d had people of varying competence repairing my Saniflos from time to time. Steve knocks them all in to a hat.

Thanks for your kind review, its a pleasure working for you.

by Tosh on Saniflo Engineers London

It was a very challenging job repairing a Saniflo in the guest bathroom with very limited access, requiring to deconstruct / reconstruct part of the bathroom furniture to access and rapair a badly damaged macerator. Steve came completely prepared with all the tools required, and got the job done in 3 hours. He was extremely knowledgeable and creative in figuring out the solution, but above all, he was very polite and gave the highest priority to the hygiene when working in our flat. Both my wife and I are a bit of a germophobe, but we were extremely satisfied with the end result as well as the whole experience. And he was very fair on the billing. Overall 100/100 rating. Cannot recommend Steve more highly. Thank you Steve.

Thanks for your kind review, yes it was very challenging due to lack of an access panel, but i do like a challenge.

by Rosemary Reynolds on Saniflo Engineers London

Very pleased with the work carried out today by Stephen from City Handyman Ltd. Very thorough, giving explanations of work as it was carried out. Left everything clean and tidy.

Thanks for your kind review it was a pleasure working for you.

by Claudine Deleau on Saniflo Engineers London
Excellent work

We have called on Steve a number of times over the years and highly recommend him. Steve has been able to see to any problems swiftly and efficiently, is incredibly knowledgeable and professional - and genuinely wants to help customers avoid costs. We completely trust him and he provides great advice, tips and links even! We wish it were possible to rate him more than 5 stars!

Thanks for your kind review, I told Claudine to switch the machine off for half hour as it was not pumping out properly, half hour later machine turned on and saniflo now working again, problem caused by soap suds probably from a high foam cleaning soap.

by Jackie Blount on Saniflo Engineers London
Great work

Steve was helpful, knowledgeable and professional. He sorted out my Saniflo problem for me and put in an isolator switch.. I will certainly be keeping his contact number for future occasions (should I need it).
Many thanks!

Thanks for your kind review, Jackie is a new client, plumber told her that the rarely used from new Saniplus was unrepairable, fitted a new part and it now works again, it pays to use a specialist.

by Lesley Galloway on Saniflo Engineers London
Excellent service

I have used Steve in the Romford area twice this year. He has provided an efficient and professional service, has kept me informed at all times with updates and photos and I would not hesitate to recommend or use Steve again.
Definitely 5 star!

Thanks for your king review, Lesley has a 15-20 year old Saniplus that got blocked by a tenant, blockage removed, Saniplus now working again.

by Jonathan Pease on Saniflo Engineers London
Thanks!

Very quick reply to my enquiry, with offers of various dates. Good communication about dates and arrival time, and problem sorted within an hour with no fuss or mess. Thanks a lot, Steve!

by penny tweed on Saniflo Engineers London

Steve arrived after keeping me informed of his progress in traffic and although it was late in the day he worked with care and detail to try to fix the problem. A pleasant, friendly and expert person.

Thanks for your kind review glad to help out and fix your Saniflo.

by bhav on Saniflo Engineers London
so happy with Steve's service

Our Grundfos decided to stop working which led to a small flood. i contacted Steve and even though he was on holiday, Steve was helpful. on his first day back he came to our practice and fixed the issue. we are all impressed with how efficient and thorough Steve is. would highly recommend.

by Helen Dowling on Saniflo Engineers London
Great job

Even over the phone I felt reassured that Steve knew what he was talking about. Checked the Saniflo thoroughly even though it was a tight space and difficult to work on and gave good advice on how to maintain. I will definitely call him again should I have any problem in my tenanted flat.

by Mrs Byrne on Saniflo Engineers London
Fantastic service

We called Steve on the Thursday as we had a problem with our Saniflo. He came on the Friday and fixed the problem within half an hour. Very efficient service and great communication throughout. Highly recommended. Thank you Steve.

by Mrs Byrne on Saniflo Engineers London
Fantastic service

We rang Steve on the Thursday as we had a blockage in Saniflo unit. He came the next day and fixed the problem within half an hour. Excellent communication throughout and very quick and efficient. Highly recommended. Thank you Steve.

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